At Mahveen Ethnics, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our brand.
1. Information We Collect;
We collect information directly from you when you interact with our store. This includes:
Personal Identity & Contact Information: Your name, shipping address, billing address, email address, and phone number.
Payment Details: Payment information (credit card numbers, UPI, or PayPal details) is collected securely by our third-party payment processors. We do not store your full payment card details on our servers
.Order History: Details about the clothing items, sizes, and styles you purchase from us
.Device & Usage Data: Your IP address, browser type, and how you navigate our website, collected via cookies and tracking technologies
.2. How We Use Your Information
We use your data to provide a seamless shopping experience, including:
Order Fulfillment: Processing payments, preparing your traditional wear, and shipping orders to your doorstep.
Customer Support: Responding to your inquiries, handling returns, or managing exchange requests
.Marketing & Updates: Sending you updates about new collections, seasonal sales, and exclusive offers (only if you opt-in to receive them).
Site Improvement: Analyzing website traffic to improve our store layout, product availability, and user experience
.3. Who We Share Your Data With
We do not sell your personal information. We only share data with trusted third parties n
ecessary to run our business:
Logistics & Shipping Partners: To deliver your orders (e.g., DHL, FedEx, or local postal services).
Payment Gateways: To securely process your transactions (e.g., Stripe, PayPal, Razorpay)
.E-commerce & Marketing Platforms: Tools that host our website (like Shopify or WordPress) and manage our email newsletter campaigns.
Legal Compliance: If required by law, we may disclose information to comply with legal obligations or protect our rights
.4. How Long We Retain Your Data
Account & Order Data: If you create an account or make a purchase, we retain this information for as long as your account is active, or as long as needed to fulfill tax, legal, and accounting requirements (typically 5 to 7 years).
Marketing Data: We keep your email for newsletter updates until you choose to unsubscribe.5. Your Rights Over Your DataDepending on your location, you have the following rights regarding your personal information:
Access & Portability: You can request a copy of the personal data we hold about you
.Correction: You can request that we update or fix inaccurate information.
Deletion: You can request that we permanently delete your personal information (except for data we are legally required to keep for tax or security purposes).
Opt-Out: You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email
.6. Cookies
We use cookies to keep track of items in your shopping cart, remember your preferences, and analyze our traffic. You can choose to disable cookies through your browser settings, though doing so may affect some website functionalities.
7. Contact Us If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:Email: mahveenethnics@gmail.com
contact@mahveen.in